Network, Collaborate, & Be Inspired
Presented By: Natalee Peppitt
Tuesday, July 21, 10:20am – 11:10am
Live selling is changing the way pawn shops move inventory. From Facebook Live to in-store streaming setups, real-time selling allows you to showcase products, engage buyers, and turn views into immediate sales. In this session, we’ll break down how pawn shops can use live selling strategically to reduce aged inventory, increase cash flow, and build a loyal online buying audience. Whether you’re just getting started or looking to improve your current approach, you’ll leave with practical tactics, tools, and a clear plan to implement live selling in your shop.
Presented By: NPA Peer Group Leaders
Tuesday, July 21, 11:20am – 12:10am
For two years, NPA Peer Groups have brought together pawn professionals for honest, high-level conversations about what’s working — and what isn’t — in today’s market. This session brings Peer Group leaders together to share the most important takeaways, emerging trends, and practical strategies that have surfaced across multiple groups. Discover the operational shifts, leadership lessons, margin strategies, and industry insights that are shaping stronger, more resilient pawn businesses. If you want access to the collective intelligence of engaged operators, this is the session you won’t want to miss.
Presented by: Moris Adato
Tuesday, July 21, 11:20 am – 12:10 pm
Lab-grown diamonds have completely disrupted the natural diamond market, sending prices plummeting. The plus side? A renewed interest in colored stones. Learn to capitalize on the colored gemstones in your inventory, without needing to be a GIA Graduate Gemologist. We’ll discuss practical tips and tricks for pawnbrokers, industry best practices, marketing, and how to find the value hidden in the pile of colored gemstones you keep in the jar at the back of the vault.
Interactive Discussion
Wednesday, July 22, 4:00pm – 5:00pm
Many pawn brokers are beginning to experiment with AI tools — but what’s actually working? This interactive, peer-driven session brings together pawn professionals who are testing AI inside their operations. We’ll have an open discussion about real experiments, small wins, lessons learned, and areas that still feel uncertain. This is not a technical deep dive — it’s a practical conversation about how shops like yours are exploring AI today. Come ready to share, ask questions, and learn alongside your peers as we figure this out together.